Frequently Asked Questions
WHERE CAN I PURCHASE ALLURE BOTANICALS PRODUCTS?
At this time, Allure Botanicals is available for purchase online, only at www.allure-botanicals.com.
WHICH PAYMENT METHODS DO YOU ACCEPT?
We accept Visa, MasterCard, American Express, Apple Pay, and PayPal.
WHAT IS THE SHELF LIFE OF YOUR PRODUCTS?
All products should be used within 12 months after purchasing. However, our Rhassoul Clay 2-In-1 Hair Mask should be used within 3 months after purchasing.
HOW CAN I BECOME A BRAND AMBASSADOR?
We are always happy to expand our Allure Botanicals family! Please send an email to firstname.lastname@example.org if you would like to be a part of our Brand Ambassador Program. If you are selected, you will be contacted and sent a welcome package.
WHAT SHOULD I DO IF THERE'S AN ISSUE WITH MY ORDER?
We understand unforeseen issues may arise with shipping and delivery. Please fill out an inquiry form here, or send an email to email@example.com and one of our customer service representatives would be happy to assist you!
ARE YOUR PRODUCTS SAFE FOR CHILDREN?
All of our products are made with natural ingredients and are safe to use on children and adults!
WHO CAN USE ALLURE BOTANICALS PRODUCTS?
Allure Botanicals is specifically formulated to cater to the needs of those with textured hair types. Our products contains ingredients that will help ease frizz, moisture loss and hair breakage that is more common to those with kinky, curly, coily and wavy textures.
WHERE ARE ALLURE BOTANICALS PRODUCTS MADE?
Allure Botanicals is proudly Canadian and all products are made in Canada.
CAN I USE YOUR PRODUCTS IF I DO NOT HAVE NATURAL HAIR?
Yes! While our products are formulated for naturally curly, kinky, wavy and coily hair textures, we use natural and organic ingredients that is safe to use on relaxed and colour treated hair.
WHAT IS YOUR RETURN POLICY?
Customer service is our number one priority. If for any reason there is an issue with your order, please contact us at firstname.lastname@example.org and a customer service representative will be happy to assist you. Please note, all sales are final and we do not accept returns. Please contact us within 5 days after receiving your order for an immediate resolution to be met.